MEDIA RELEASE, 19 APRIL 2016
The Mortgage and Finance Association of Australia (MFAA) has announced MO’R Mortgage Options among the finalists for the industry’s annual MFAA Excellence Awards.
This is MO’R Mortgage Options first year as an MFAA finalist, nominated in the highly competitive 2016 MFAA Excellence Award Customer Service category.
“We are honoured to have been recognised by our industry peers and to have been selected from entrants across the country to be named a finalist for this Award,” said Michael O’Reilly, Managing Director of MO’R Mortgage Options.
The last year has been full of changes and challenges for the home lending market, but MO’R Mortgage Options has delivered better customer results than ever due to their commitment to and expertise in the lending market.
“We don’t just ask for client feedback for the sake of it. We use it to gauge how we’re doing and most importantly, how we can do better. If we don’t know what our clients really want from us, how can we provide a service they will come back for?”
The MFAA Excellence Awards are the most rigorous in the Australian mortgage and finance industry and are judged by an independent panel of business professionals and experts.
“The MFAA has acknowledged finalists who have been judged on and rewarded for consistently demonstrating their professionalism, integrity, ethical conduct, innovation and role-model value,” said Siobhan Hayden, CEO of the MFAA.
“MO’R Mortgage Options continued innovation, growth and success in the industry is to be commended. To be recognised as a finalist speaks volumes of their exceptional practice and professionalism in the mortgage and finance industry,” said Ms Hayden.
The winners will be announced at the MFAA Excellence Awards Presentation Dinner next month.
